How to take OKX ID document photos: clarity, glare and upload failure checks
Editorial Note
Last reviewed: 3/19/2026
This page is maintained by the OKX Signup Guide editorial team and cross-checked against platform rules, product docs and internal topic pages.
If platform rules change, treat the official documentation as the final source of truth.
A practical guide to taking better document photos for OKX KYC and understanding why uploads fail even when the image looks acceptable at first glance. This refined tutorial keeps the path short and focused so you can move without guessing.
Who This Is For
Use this page if you are working through the registration flow and want a faster read before taking the next action inside OKX.
Suggested Path
- First confirm which document type the current verification flow asks for so you do not upload the wrong one.
- Take the photo in even light with a clean lens and make sure all four corners of the document are fully visible.
- Avoid glare, shadow, obstruction and heavy compression so name, number and expiry date remain readable.
- If upload still fails, review file format, network and device conditions before resubmitting instead of repeating the same image blindly.
Checks Before You Continue
Review these points before moving on:
- document photo
- clarity
- upload issue
- OKX document photo
FAQ
Can I use a scan or screenshot?
That depends on the current flow, but a fresh original photo is often safer.
Why was the image rejected even though it looked clear?
Glare, missing edges, blocked fields or the wrong document type are common reasons.
Should I keep retrying after a failed upload?
No. It is better to identify the likely cause first.
Next Step
If this part is clear, continue with How to complete OKX KYC? Verification flow, document prep and failure checks / OKX KYC failed? Common rejection reasons, resubmission order and document-fix checklist so the rest of the flow stays consistent.